CONTENT MODERATION POLICY
Effective Date: June 1, 2025
1. Purpose
This Content Moderation Policy (“Policy”) defines the mechanisms and standards by which ClamCams ensures that all content complies with applicable laws, card-brand rules (Visa & Mastercard), and ClamCams’ internal codes of ethics. The Policy is binding on all users, including models, studios, content managers, and third-party providers.
2. Scope of Application
This Policy applies to all content—live or pre-recorded—streamed, uploaded, or distributed through ClamCams, as well as all related metadata, promotional materials, thumbnails, usernames, profile images, and verification documents.
3. Legal Framework and Industry Standards
- U.S. federal & state laws (incl. 18 U.S.C. § 2257, COPPA)
- Trafficking Victims Protection Act (TVPA)
- EARN IT & FOSTA-SESTA requirements
- Visa ADCR, Mastercard BRAM
- GDPR (EEA users)
4. Content Categories Subject to Moderation
- Public live streams
- Private live streams (if recorded or accessible by ClamCams)
- Profile pictures & usernames
- Promotional content (banners, avatars, teaser videos)
- Pre-recorded content (clips, replays, previews)
- ID verification media & documents
5. Prohibited Content
- Any content involving or simulating minors (real or fictional)
- Bestiality, incest, non-consensual acts, rape (real or simulated)
- Sex trafficking, exploitation, or coercion
- Physical violence, mutilation, torture
- Drug use or depiction of illegal substances
- Material violating U.S. or local law, or card-brand requirements
- Pre-recorded videos presented as live without disclaimer
6. Moderation Process
6.1 Pre-Publication Review
- Mandatory moderation of all pre-recorded content.
- Hybrid system: automated AI + human moderation.
- Checks for prohibited visuals, metadata inconsistencies, rule violations.
6.2 Live Content Supervision
- Real-time ML models detect risk indicators during broadcasts.
- Alerts escalate to compliance team for human intervention.
- Flagged streams may be interrupted and audited.
6.3 Document & Identity Verification
- All models complete KYC:
- Government-issued ID
- Live selfie with liveness detection
- Age validation (18+)
- Forgery or impersonation = immediate suspension.
7. Enforcement and Sanctions
- Temporary or permanent suspension
- Forfeiture of earnings or bonuses
- Reporting to law-enforcement or regulators
- Blacklisting from future access
8. Appeals and Redress
Models may appeal moderation decisions within 72 hours via compliance@clamcams.com, including:
- Reference to the flagged content or session
- Statement of facts
- Supporting documents or media
9. Record-Keeping
All moderation actions (AI flags & human decisions) are logged and retained for at least two (2) years.
10. Policy Updates
This Policy is reviewed quarterly or when laws/card-brand rules change. The latest version is always available at clamcams.com/content-policy.
ClamCams is committed to ethical, lawful, and transparent operation. Moderation is not censorship — it is protection.